Using the Hospital Consumer Assessment of Healthcare Providers systems (HCAHPS), Becker’s Hospital Review has compiled a list of best hospital patient experience in the south and Manchester’s Unity Medical Center made the list. These are hospitals that received a 5-star patient experience summary rating.
Only 54 hospitals in the south received a 5-star rating and just three of those were from Tennessee: Ascension St. Thomas Hospital for Spinal Surgery, Mountain Home VA Medical Center and Unity Medical Center.
“Congratulations and a thank you are in order to our team at Unity Medical Center for being named one of the best hospitals in the south for patient experiences by Becker’s Hospital Review,” said Unity CEO Martha Mccormick. “Our achievements are shaped by the strength of the foundations we set. Thank you for your commitment to excellence.
“Our caring and compassionate staff strives every day to provide excellent hospital care in our town. This is some well-deserved vindication that their hard work is paying off,” added McCormick.
The HCAHPS summery is the average of star ratings of 10 topic specific measures. The rating combines information about different aspects of patient experience of care to make it easier to compare hospitals. Figures used were from July 1, 2020 through March 31, 2021.
Unity Medical Center is located at 481 Interstate Drive in Manchester. Learn more by clicking here.
